**Damaged Product Return and Replacement Policy - Focused Goals Goal-Setting White Board (FGB) (Product Offering of Focused Goals, LLC):**

Hey there!

Thank you for choosing our Focused Goals Goal-Setting White Board (FGB) to help you achieve your dreams and aspirations! We, at Focused Goals, LLC, take pride in creating a personalized product that will be perfect for your goal-setting journey. Please take note of our Damaged Product Return and Replacement Policy:

**1. All Sales are Final:**
As each Focused Goals Board (FGB) is custom-made to order, we want to let you know that all sales are final. Due to the nature of this unique custom product, we are unable to offer refunds. We're confident that you'll love the FGB's personal touch and its positive impact on your goal-setting efforts!

**2. Made Upon Order:**
Your Focused Goals Board is meticulously crafted upon your order placement. This ensures that it's created with utmost care, tailored precisely to your preferences, and designed to help you stay focused on your aspirations.

**3. Our Pledge:**
Our team at Focused Goals, LLC is dedicated to providing you with a seamless experience from start to finish. While we strive to ensure safe packaging and delivery, if your Focused Goals Board (FGB) arrives damaged during transit, we've got your back!

**4. Return Process:**
If, by any chance, your Focused Goals Board (FGB) arrives damaged, please don't hesitate to get in touch with our friendly customer support team at [customer support email/phone number]. We're here to assist you promptly.

**5. Verification and Replacement:**
Once you contact us, we'll guide you through the simple return process and issue a return authorization (RA) number. Upon receiving the damaged Product, we'll promptly initiate the creation of a replacement Focused Goals Board (FGB) for you!

**6. No Worries, No Extra Costs:**
The replacement Product and the related shipping fees are on us! Our priority is your satisfaction, and we want to ensure you have the perfect Focused Goals Board (FGB) to help you on your journey to success.

**7. Exclusions:**
Please bear in mind that this return and replacement policy is specifically for damages occurring during shipping. It does not cover damages resulting from misuse, mishandling, or improper care after delivery.

We're genuinely excited to be a part of your goal-setting process and can't wait to see you achieve great things with your Focused Goals Board (FGB)! Should you have any questions or concerns, our team at Focused Goals, LLC is always here to support you.

Once again, thank you for choosing our Focused Goals Goal-Setting White Board (FGB) as your trusted companion!

Warm regards,

Focused Goals, LLC Team

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